Services are scheduled based on availability. Appointment windows may vary depending on workload, property condition, traffic, weather, or other scheduling factors.

Payment terms are based on the service agreement between the client and PK Diamond Cleaning. Additional charges may apply if the actual condition of the property requires significantly more time or work than originally expected.

If you need to cancel or reschedule a cleaning appointment, please notify us as early as possible. Late cancellations may affect future scheduling availability.

Clients are responsible for providing safe and timely access to the property at the scheduled service time. Delays caused by restricted access may shorten the appointment or require rescheduling.

Our team works carefully and professionally, but some stains, buildup, odors, or permanent damage may not be fully removable. Results may vary depending on surface condition, age, and maintenance history.

Clients are responsible for maintaining a reasonably safe working environment. We reserve the right to decline or stop service if conditions are unsafe, unsanitary beyond normal scope, or present hazards to our team.

The exact scope of service depends on the cleaning type requested. Any special instructions, priority areas, or excluded areas should be communicated before or at the time of scheduling.

We encourage clients to communicate questions, preferences, or concerns promptly so we can provide the best possible service and resolve issues appropriately.

PK Diamond Cleaning may update these Terms & Conditions from time to time. Any updates will be reflected on this page to ensure visitors and clients can review the latest version.